1. Unfortunately we cannot accept any refunds or exchanges back for sample sale items. Each item has been carefully listed with it's information and description of fault, please read the information before purchasing.
2. All our items are pre-production samples, rare and unique samples and there are also some faulty/second pieces, we aim to write a clear description of each item, but please note some pieces may have little faults that are not that visible.  Please remember you are buying samples/seconds and they may not be perfect. We've priced items to reflect this. 
3. We cannot offer express delivery on sample sale orders, due to the volume of orders placed over the sample sale our delivery times will be a little longer. Please allow up to a week for your items to be dispatched.
4. It may be possible, that the item you have purchased is out of stock (due to the fast pace purchasing, in the past it has been possible for two people to check out with the exact same item in their basket at exactly the same time)  This is rare, but it may happen.  If for any reason an item is out of stock, we will get in touch with your as soon as possible to offer an alternative or issue a refund.  All orders are not fully confirmed until packed up by our warehouse.
5. We will be updating our sample sale throughout the sale period, so do keep checking back!
6. We cannot combine postage on orders, if you place a few orders at the same time in our sample sale and the value is under £90.00 then we may not be able to send the items together.  If we are able to we will.

Happy shopping!