A service we provide with the help of our friends at Splendid Stitches to make sure that you can keep living in and loving your favourite Palava pieces for even longer and do your bit for the environment too at the same time.

Our pieces are made to last and we pride ourselves on the quality of our garments, but as with any item you love and use frequently, sometimes it needs a little fix to keep going. So from now on, if your Palava piece needs any kind of repair, from a split seam from too much dancing to a broken zip, drooped hem or patching, all you need to do is drop us a line on repairs@palava.co or fill out our contact form below.

*This service is currently only available in the UK.

We’re making it easy to get your Palava pieces repaired, simply email hello@palava.co with a brief description and clear photos of the issue.

This helps us understand what’s needed and speed up the assessment.We’ll review your repair and let you know whether it falls under a small or complex repair category.

You will then be able to pay for the appropriate service, and either send your piece back to our warehouse or bring it into the shop, where we’ll forward it to Splendid Stitches for repair.

The piece once repaired can either be sent back in the post or collected from the shop. 

Small Repairs - £20

Including, but not limited to, sewing buttons back on or fixing small tears in the seams.

Complex Repairs - £40

Including, but not limited to, fixing zips or bigger tears in the seams (above 7cm in length).

As an extra reassurance, we guarantee all new items for 6 months and will cover the costs of any material fault repairs in that time (material faults are things such as broken zips and missing buttons, but sadly not if you have torn a dress by putting a heel through the fabric).

*This service is currently only available in the UK.

We're excited to partner with repair specialists Splendid Stitches, based here in London! 

Splendid Stitches is a specialist clothing repair company, which started out as a studio for vintage repairs and alterations in 2010. Splendid Stitches built a loyal customer base based on excellent craftsmanship and creative solutions to tricky repairs and extended their services into working with ethical, sustainable and independent brands post-pandemic. Splendid Stitches has had over 5000 different items through the workshop since our inception and Founder Nanna Sandom is passionate about reducing clothing waste and bringing back an appreciation of the art of sewing.

You’ll likely see more of Nanna on our channels as the partnership flourishes.

Please read the Terms & Conditions here.