We’re always happy to help at Palava. Whether you need sizing advice, want to check stock, or simply need outfit guidance, just get in touch.

Email

hello@palava.co
We reply within two working days.

Telephone

+44 (0)207 052 3888
Monday to Friday, 9am to 5.30pm.

Contact Form

You can also send a message using the form at the bottom of this page.

Social Media

Message us on Facebook or Instagram (@palavafolk) and we’ll respond as soon as possible.

Visit Our Shop

If you’d like to see things in person, you’re welcome to visit our London shop near King’s Cross.

Address
Palava
98 Caledonian Road
London
N1 9DN

Opening Hours

Tuesday to Friday: 10am to 5pm
Saturday: 11am to 5pmIf you need a specific item or size, please email first so we can check it’s available.

RETURNS

For full details, visit our Returns page.

Return items within 14 days of receipt to:
Palava Warehouse
Sowerby Under Cotcliffe
Northallerton
North Yorkshire
DL6 3RE

Please note

Product Safety

• Oven gloves should be washed before first use.
• Our products are designed as clothing, fabric or homeware. Please use them only as intended and follow the care instructions on the label or product page.

For safety questions, contact:

Bryony Designs Ltd

98 Caledonian Road
London
N1 9DN
hello@palava.co

If you’re reporting an issue, please include the swing tag code (last line on the tag under the size).

Product Traceability

To find out where an item was made or what it’s made from, check the swing tag and the product page.

If you can’t find the information you need, email us (hello@palava.co) and we’ll be happy to help.