Archive and Sample Sale - Terms & Conditions
Our Annual Archive Sale is here! This is the place to find one-off, unique Palava samples, factory seconds at special prices, and exclusive small runs of limited edition prints.
Please read these Terms & Conditions carefully:
1. All sales are final. Unfortunately, we cannot accept any refunds or exchanges for items purchased in our sale. Each item has been carefully listed with its information and description of any fault, please read the information carefully before purchasing.
2. All our items are pre-production, rare and unique samples. Some will have been worn by models for photoshoots and some may be faulty/second pieces. We aim to write a clear description of each item, but please note some pieces may have little faults that are not that visible. Please remember, you are buying samples/seconds and they may not be perfect. We've priced the items to reflect this.
3. We cannot offer express delivery on archive sale orders. Due to the volume of orders placed over the sample sale our delivery times will be a little longer. Please allow up to two week for your items to be dispatched. If you need something urgently, please let us know, and we will do our best to dispatch quickly.
4. It may be possible that the item you have purchased is out of stock (due to the fast paced purchasing - in the past it has been possible for two people to check out with the exact same item in their basket at exactly the same time). This is rare, but it may happen. If for any reason an item is out of stock, we will get in touch with you as soon as possible to offer an alternative or issue a refund. All orders are not fully confirmed, until packed up and dispatched by our warehouse.
5. We will be updating our archive sale throughout the sale period, so do keep checking back!
6. Due to the fast pace of our archive sale, we understand that you may wish to checkout quickly to secure the item. If you place multiple orders at the same time and they are under £90.00 then we may be able to combine them and send them out together, which will result in refunding you back some postage. But this cannot be guaranteed. Please email us if you do this and we will see what we can do.
7. Please note that you cannot combine sample sale items with other promotional discounts, such as the discount code for EU orders.
Happy shopping! x
2. All our items are pre-production, rare and unique samples. Some will have been worn by models for photoshoots and some may be faulty/second pieces. We aim to write a clear description of each item, but please note some pieces may have little faults that are not that visible. Please remember, you are buying samples/seconds and they may not be perfect. We've priced the items to reflect this.
3. We cannot offer express delivery on archive sale orders. Due to the volume of orders placed over the sample sale our delivery times will be a little longer. Please allow up to two week for your items to be dispatched. If you need something urgently, please let us know, and we will do our best to dispatch quickly.
4. It may be possible that the item you have purchased is out of stock (due to the fast paced purchasing - in the past it has been possible for two people to check out with the exact same item in their basket at exactly the same time). This is rare, but it may happen. If for any reason an item is out of stock, we will get in touch with you as soon as possible to offer an alternative or issue a refund. All orders are not fully confirmed, until packed up and dispatched by our warehouse.
5. We will be updating our archive sale throughout the sale period, so do keep checking back!
6. Due to the fast pace of our archive sale, we understand that you may wish to checkout quickly to secure the item. If you place multiple orders at the same time and they are under £90.00 then we may be able to combine them and send them out together, which will result in refunding you back some postage. But this cannot be guaranteed. Please email us if you do this and we will see what we can do.
7. Please note that you cannot combine sample sale items with other promotional discounts, such as the discount code for EU orders.
Happy shopping! x