For those not in London or Yorkshire. Click here to see our list of Stockists around the world.
Fancy a cuppa?
We would love to have you and your friends over for a Palava styling session! Our new booking system makes it easier for you to plan your visit and ensure all the pieces you would like to try on are available in our shop.
Of course we'll provide tea and biscuits (or something a little stronger and fizzier depending on the occasion ... 🥂)
Book your visit below:
1. Click "Tea & Try On"
2. Select the date and time at which you would like to visit us
3. Provide your name, email and size so we can make sure the items you would like to try on are in stock
4. Click to confirm your booking!
Not sure when you're coming?
Don't worry if you can't plan that far ahead! We're happy to receive you any time. Our shop opening hours are:
Tuesday to Saturday - 11am to 5pm
Rodney will be at the ready to welcome you with an enthusiastic bark (at least until he gets snuggles).
How can we help?
Our team is available and happy to help you with any queries! Please visit our FAQ page for any questions about deliveries, returns and exchanges.
If you can't find a response to your question, you can reach us on the phone or via email. Just see the details below!
Telephone: +44 (0)207 052 3888 or
+44 (0)7855 448269
We're in our King's Cross studio from 9am - 5.30pm, Monday to Friday, as well as 11am to 5pm on Saturdays. If you can't get hold of us please send us an email and we will get back to you as soon as we can.
Email: hello@palava.co
We aim to respond to all enquiries within a couple of working days. If you'd like to track your order, please send us an email with the order details and we'll reply with the tracking information.
Social Media: @palavafolk
You can send us a message on Facebook or Instagram and we'll get back to you as soon as possible!
London Shop / Studio
Palava
98 Caledonian Road
London
N1 9DN
Find us on Google Maps
Opening Hours
Tuesday - Saturday - 11 - 5pm
Sunday - Closed
We are available Monday by appointment only. Book yourself in here or email us hello@palava.co.
Tuesday to Saturday are our walk-in days. Our shop is only small and we don't hold all of our styles in stock. If you drop us an email to let us know you're coming, we can order in whatever you need, free of charge. Our studio is based at the back of the shop, so you'll get a glimpse of the Palava creative team as we bustle about, designing new collections. And of course, Rodney the shop dog is usually here, and always delighted to meet a new face! Even if he shows it by barking a lot!*
Strickland & Holt
StrickiesHub
Strickland & Holt
44 High Street
Yarm
TS15 9AE
Opening Hours
Monday to Saturday - 10 - 4pm
Check their website for details here.
We are delighted to be involved in 'StrickiesHub', a new creative space above Strickland and Holt in Yarm, Yorkshire. Expect a tardis of a store, full of delights plus a lovely coffee shop at the back. Upstairs is the creative hub where we share a space with many other creative artisans.
Online
Purchased an item online?
For returns or exchanges please use the form included with your purchase and post back to our warehouse, we cannot process online orders at our shops.
The warehouse address is:
Returns Department
Palava Warehouse
The North Wing,
Sowerby Under Cotcliffe,
Northallerton,
North Yorkshire,
DL6 3RE
Any questions let us know - hello@palava.co
Or see our Returns page for more information.
