Happy New Year everyone! We hope 2018 has been treating you well. We had a wonderful festive season and our studio team enjoyed a well deserved ten days off over Christmas and the New Year. We were all back in the studio come January 2nd, full of enthusiasm for our upcoming spring/summer launch (now only a month away) and a head full of fresh ideas on how to some meaningful New Year’s resolutions at Palava HQ. One of them is to talk more to our customers about the established working practices and environmental ethos behind Palava. So we thought we've give you the low-down about the things we're already proud to have achieved with our production - as well as the little things we do at the studio to be environmentally conscious.
Since the start of our company, we have been committed to an environmentally friendly approach with our dress production: including sourcing and producing environmentally friendly fabrics such as Organic Cotton, TENCEL® and the highest quality winter and summer weight linens. The newest addition to our Palava range, TENCEL®, is a fascinating fabric that is crafted from the botanical fibres of sustainably sourced trees and plants. These result in a fabric that is "more absorbent than cotton, softer than silk and cooler than linen". TENCEL® has won awards for the merits of its ecological production. This video summarises the making process:
As of 2017, we moved our dress production back to the U.K from Turkey: a costly and time-consuming procedure which has enabled us to keep a better watch over how our dresses are made. This has also enabled a lower rate of transportation emissions. Now our dresses travel to our warehouse British roads, rather than plane or long-distance lorry.
We still print the fabrics themselves in Turkey as we have a longstanding relationship with an excellent textiles producer. They are responsible for the printing, fabric and colour quality of our Palava dresses and skirts. We sleep soundly in the knowledge are fabrics are environmentally and ethically produced – plus moving the main dress production back to England has helped drastically reduce our carbon footprint.
You may have heard us talking about zero waste before. What exactly does it mean? Our aim is to use 100% of the fabric we produce. The environmental impact of this is twofold: we are able to reduce the amount of fabric we print, by utilising the fabric we already have, and we can avoid discarding fabric that’s too small to make into dresses or skirts. We are always coming up with new ideas of how to transform our scrap cottons and linens! The latest project was our extremely popular notebooks collection - crafted from spare sections of border and all-over prints that are usually intended for a Beatrice dress or Elspeth skirt. We also use scrap fabric to produce children's bags, our tote bags, children's and women's hair accessories, toys and cushions! Not to mention our annual fabric bundle sale where we give our customers the opportunity to get their hands on scrap fabric for sewing and craft projects.
We are proud to be part of the slow fashion movement. We design dresses that are made to last – we intend them to be investment pieces that are worth their money in quality. Despite an ever-increasing appetite for fast fashion, with a rise in trend-spotting brands that produce new clothing every few weeks, the fashion industry is also seeing an increase in a slow fashion, sustainability ethos. Whichever way the wind blows – we are committed to focusing on quality of design and fabrics above all else. We also believe it makes you feel good: wearing fabrics that are kinder to your skin, kinder to the environment, produced without slave labour and not destined to fall apart after once or twice in the wash.
Beyond dress production itself is the running of our behind-the-scenes studio. We are a small team – comprising of four permanent members of staff who responsible for our design, customer service, marketing and production management. Within a small team, in a small business, you might ask what impact our studio practices will have on a wider scale – but we firmly believe that even the tiniest of changes help the world around us. In the studio we already focus making these conscious daily efforts. But we're always looking for ways to improve!
We use low energy lightbulbs and make the best use of natural light in the Palava studio to minimize electricity. We also ensure all computers and devices are unplugged, switched off and tidied away at the end of a working day. We decorate the studio with as many plants as possible, adding a little green touch to our working space that is also contributing to a balanced eco-system.
Wherever possible, we buy fruit and vegetables from the local fruit stall to reduce the amount of plastic and recyclable packaging that is so common in supermarket purchases. We also try to purchase locally sourced products and buy Fair Trade fruit and organic milk where possible – where the use of environmentally damaging pesticides is reduced and ethical production has been considered. We’re also in the process of developing our own Palava kitchen garden on our studio balcony! By the end of the summer we hope to have an array of tomatoes, herbs and flowers that will be a tasty addition to our team lunches.
We recycle whenever we can: milk cartons, cans, tins, cardboard – you name it! We also try to source second hand furniture for the office as much as possible and repurpose them using our scrap fabrics - like these wonderful Snowstorm print chairs.
We are lucky to work in a studio filled with beautiful tote bags! We have a working policy that these must be used for all office related shopping – be it for food, runs to the post office or buying any kind of office supplies. This helps us avoid the use of excess plastic bags.
Nearly all office communications and planning takes place virtually – meaning no need for printing and wasting paper! When we do need to print, we re-use the material where possible as scrap paper.
Whilst this isn’t possible for the entire team - I'm lucky enough to live within a thirty minute walk of the studio. I recently decided to walk to work and back every day, come rain or shine. Although a fifteen minute bus journey or a ten minute drive is often tempting, walking is better for the environment and better for me! Bryony also cycles to meetings as much as possible.
We hope this has been an interesting introduction to our ethical and environmental concerns - and we'd like to hear what yours are! Have you started the new year with any environmental resolutions? We're also always looking for suggestions for ways in which we can improve. So if you can think of any - do let us know! Email email@example.com.
Once again, a very happy new year to you all.
Each country is subject to their own laws for import of goods, taxes and duty, and unfortunately these costs will now need to be covered by EU customers. These charges are subject to the different tax laws imposed by your individual country, so we therefore ask that you refer to guidance from your local governing body regarding importing goods from a UK merchant.
Our pricing structure is set to reflect only one retail price across all our international platforms, so all customers pay the same retail price regardless of location. Import taxes/duties will most likely be charged on arrival by the country of destination, and this is not imposed by Palava. We thus advise looking into your country's relevant information on taxes imposed on import of goods from UK merchants.
As a UK merchant we are no longer required to charge VAT at source for exported goods to the EU. This means our VAT tax obligations now only apply to sales within the UK and Ireland. However, after reviewing our increased administrative and delivery costs for EU orders, we have decided to maintain our current retail pricing across all our international platforms.
All our customers will pay the same standard retail price regardless of location. In addition, our pricing and postal fees will NOT increase even though our administrative and delivery costs will vastly increase by 15%. We will instead absorb and maintain any price increases in postal costs to several of the European countries.
We will also look to offer additional discounts on delivery costs from the UK to several European countries in the future, as we appreciate the new change will affect everyone. We are continually reviewing the guidance as the current BREXIT / EU regulations and changes introduced are subject to further updates. Our website will be updated with further guidance and policies to reflect any new regulations imposed. We hope this information is helpful, and explains why we won't be in a position to offer different retail prices for EU customers.
1. Will I have to pay more now for EU delivery?
No, we haven't increased our delivery fees for EU customers, despite increased costs to ship to EU countries. Instead we have absorbed the additional postage costs and staff resources for the paperwork.
2. Do you take off the VAT for EU customers?
Our pricing structure is set to reflect only one retail price across all our international platforms, so all customers pay the same retail price regardless of location. As a UK merchant we are no longer required to charge VAT at source for exported goods to the EU (our VAT tax obligations now only apply to sales within the UK and Ireland). However, after reviewing our increased administrative and delivery costs for EU orders, we have decided to maintain our current retail pricing across all our international platforms. All our customers will pay the same standard retail price regardless of location. In addition, our pricing and postal fees will NOT increase even though our administrative and delivery costs will vastly increase by 15%. We will instead absorb and maintain any price increases in postal costs to several of the European countries. We will also look to offer additional discounts on delivery costs from the UK to several European countries in the future, as we appreciate the new change will affect everyone. We are continually reviewing the guidance as the current BREXIT / EU regulations and changes introduced are subject to further updates.
3. Will I be charged for Duty/Tax by customs on arrival of my parcel?
You may be charged tax for your order on arrival by the country of destination and this is not imposed by Palava.co, these taxes are referred to as “Import Taxes”. We thus advise looking into the national taxes imposed by your country on the import of goods from UK merchants. We are currently updating our website with further guidance (www.palava.co/delivery) to reflect information on “Duty and Tax on Arrival”. All EU/European sales will now be subject to import charges (Duty & Taxes), as this is seen as an import into your individual country. We have seen in the past that not all international sales are subject to import duty and taxes, but that does not mean that on arrival the individual country will not impose these charges. Charges on imports are often based on the destination country, product type, product value, county of origin, and declaration of use of goods. If goods are of a low value certain countries may not impose duty charges, but we highly recommend you look into the guidance provided by the local governing body that manages your country’s imports and tax charges.
4. Can I claim any tax back?
For the sale of goods from Palava.co you can only claim for import taxes, taxed on arrival into your country, if you are locally registered for VAT (Value added taxes). If you are registered, then you may be able to claim back import taxes. This tax treatment is decided by the governing body of the customer “importing” the goods. All countries have different laws and rates, and we cannot estimate or reflect any examples of such charges as these are based on country, product type, product value and declaration of use of goods.
For our main correspondence address, please contact:
8 Selkirk House,
Were It All Began...
Once upon a time... in a small town called Yarm on Tees there was a family owned shop called Strickland and Holt. To this day it is no ordinary shop and is well worth a visit if you find yourself nearby. Passed down through the generations since 1854 this small department store has taken many forms - from a wine and spirit merchants to a chemist to the gift, toy and clothing shop it is today.
In 1974 Stephanie Holt and her husband Michael left London and returned to Yarm to to see what they might do with the family business. Strickland and Holt became the birthplace of Poppy (now called Palava). Poppy initially made children's bedding from prints designed by local artists and it wasn't long before Stephanie and Michael were selling to the prestigious department stores Harrods and John Lewis. The company branched out into clothing and continued to make collections until the year 2000.
What Happened Next?
It was not until 10 years later that the youngest of Stephanie and Michael’s four children decided to bring Poppy back to life. Bryony moved back to the family shop and set to work.
Starting with children’s designs, Bryony began to draw her own illustrated prints, taking inspiration from the storybooks she had read as a child, such as Milly Molly Mandy and the storybooks of Eve Garnett.
Soon, Bryony's friends were asking about dresses for themselves and before long, the womenswear collection took shape.
Today and going forward
'Poppy' became 'Palava' a few years ago and Bryony now heads up a little studio in London rather than Yorkshire, but apart from that, the spirit of this little family business still remains. Stephanie and Michael still help out at the Yorkshire warehouse and the beautiful prints are still what Palava is known for.
We make clothes for real women and children - who live, love and laugh. Real women with real bodies and real lives. Real women who forget their keys and who have that extra slice of cake with their tea. Real children who have muddy knees and wild imaginations. We celebrate living colourfully and creatively and we will always do our best to bring an extra bit of joy to your day through our clothing.